Karen has been with The Laughton Company for more than 30 years. She is responsible for providing services to small and large employer group accounts with tasks such as conducting employee benefits meetings, producing customized benefit brochures, and handling customer services issues. Karen works under the TLC producers to assist in developing employee benefit proposals, analyzing monthly claims experience reports, and sending large groups out to bid to the marketplace.
Karen always comes into the office with funny stories about her adorable dogs, Petrie and Nelly.